Privacy Policy
Last updated: 1 January 2026
True North Minds ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website at truenorthminds.com and to interactions with our firm.
Who we are
True North Minds is a boutique strategy and leadership advisory firm based in Australia and working with clients globally. For any privacy question, contact us at [email protected].
Information we collect
- Information you give us. When you email us or complete a contact form, we receive your name, email address, company, and the contents of your message.
- Business contact details. In the course of considering or delivering an engagement, we may hold professional contact details and correspondence.
- Technical information. Our hosting and security providers may log standard technical data such as IP address, browser type and pages visited, for the purpose of operating and protecting the site.
We do not use advertising trackers, and we do not sell personal information.
How we use your information
- To respond to enquiries and communicate with you about a potential or active engagement.
- To provide and improve our advisory services.
- To operate, secure and maintain our website.
- To comply with our legal and professional obligations.
We process this information on the basis of your consent, our legitimate interest in running and growing the firm, and where applicable, the performance of a contract.
Sharing and disclosure
We do not sell or rent personal information. We may share it only with: trusted service providers who help us operate the firm (for example, email, hosting and security providers) under appropriate confidentiality terms; professional advisers; or where required by law. Confidentiality is fundamental to our work, and client information is treated accordingly.
Data retention
We keep personal information only for as long as necessary for the purposes described above, or as required by law. When it is no longer needed, we delete or anonymise it.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your information at all times.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, email [email protected] and we will respond within a reasonable time.
International transfers
As a firm that works globally, your information may be processed in countries other than your own. Where it is, we take steps to ensure it remains protected in line with this policy.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be posted on this page.
Contact
Questions about this policy or your information? Email us at [email protected].